Terms & Conditions
terms
OzGuard Garage Doors & GatesWebsite: https://ozguard.com.au/
Last Updated: 12/03/2026
These Terms and Conditions govern the use of the OzGuard Garage Doors & Gates website and the supply of all products and services provided by OzGuard Garage Doors & Gates (“OzGuard”, “we”, “our”, “us”).
By accessing our website, requesting a quote, or using our services, you (“the Customer”, “you”) agree to be bound by these Terms and Conditions.
OzGuard provides garage door and gate related services including but not limited to:
All services are provided subject to availability and confirmation by OzGuard.
All quotes issued by OzGuard are valid for 30 days unless otherwise stated.
A quote is considered accepted when:
OzGuard reserves the right to withdraw or revise quotes if site conditions differ from those initially assessed.
For certain services or installations, OzGuard may require a deposit before work commences.
Payment terms may include:
Accepted payment methods may include:
All goods remain the property of OzGuard until full payment has been received.
Prices may vary depending on:
Any additional charges will be discussed with the customer before proceeding where reasonably possible.
The customer agrees to:
Additional service charges may apply where delays occur due to site conditions or restricted access.
OzGuard provides workmanship warranties in accordance with Australian Consumer Law.
Additionally:
Regular servicing is recommended to maintain product performance and warranty validity.
Repair services carried out by OzGuard are generally covered by a 90-day workmanship warranty, unless otherwise stated.
This warranty covers faults directly related to the repair performed.
It does not cover:
To the extent permitted by law:
OzGuard is not liable for any indirect, incidental, or consequential damages arising from the use of its services or products.
Where liability cannot be excluded under Australian Consumer Law, OzGuard’s liability will be limited to:
Emergency or after-hours services may incur additional fees.
These fees will be disclosed to the customer before work begins whenever possible.
Customers may cancel scheduled services with reasonable notice.
OzGuard reserves the right to charge a call-out or cancellation fee if:
All website content including text, images, logos, and branding are the property of OzGuard or its licensors.
No content may be copied or reproduced without written permission.
OzGuard respects customer privacy.
Personal information collected through the website or during service delivery will be handled in accordance with our Privacy Policy and applicable Australian privacy laws.
Users must not:
OzGuard makes no guarantee that the website will always be available or error-free.
These Terms and Conditions are governed by the laws of Victoria, Australia.
Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Victoria.
OzGuard reserves the right to modify these Terms and Conditions at any time.
Updated terms will be published on the website and become effective immediately upon posting.